Process after order received
Once payment has been processed, the joiner will contact you to arrange a suitable time for delivery and fitting. We are flexible and will work around your needs, including fitting at the weekend if that is required.
The normal turnaround time for supply and fitting is approximately 10 days from the point of order but this may be shorter or longer, depending on the demand at the time.
If you have any special occasion e.g. a birthday, make a note at the order stage and we will endeavour to ensure you get the playset fitted for this time. However, this cannot be guaranteed and will depend on the orders currently in the system.
Shipping & Handling Charge
A charge of £25 is included at Checkout to cover Shipping & Handling and is applicable to a radius of 30 miles within Belfast areas. For further distances, Jungle Gyms NI reserves the right to include an additional fee for delivery to distances greater than 30miles. Please contact us to discuss if you have any queries with regards to Shipping & Handling.
Unavailability of Stock
In the unlikely event of a playset, module, accessory or any other Jungle Gym product sold but unavailable, a suitable alternative will be offered to the customer. If this is not acceptable then a full refund will be offered, thereby offering no risk to the customer.
Jungle Gym playsets are built using a natural timber product(Imported Timber). To ensure the long life of this product, it is the customer’s responsibility to maintain this product over time with preservative if required.
Supervision during play
It is highly recommended that children are always supervised when climbing on heights and using the Jungle Gym playset. Jungle Gym NI cannot accept any responsibility for accidents that may occur if a child falls or gets hurt whilst using the equipment.
Whilst every effort is made to ensure complete accuracy of pricing, in the unfortunate and unlikely case where the price on the Shop is incorrect, unrealistic or the website has been hacked, Jungle Gyms NI reserve the right to offer the customer a full refund if the goods cannot be supplied at the cost offered.